Feeling Plugged Up?

Trouble Hearing? Ears Feel Blocked/Full? It is Very Possible That it Could be a Buildup of Earwax

Earwax, also known as cerumen, is completely normal and necessary. It is naturally produced by the glands in the ears to moisten the ear canals to protect the eardrum from dust and debris, even insects.


Earwax typically clears itself from the ears, but in some cases it can build up and cause blockages. 

Book an appointment for your ear wax removal today!

Symptoms of ear wax blockage:

  • Earache

  • Hearing Loss

  • Itchiness 

  • Pressure

  • Tinnitus

Did you know that there is a warning is on the box of cotton swabs?

People commonly use cotton swabs or hairpins to try and remove ear wax. Using cotton swabs could be doing more harm in your ear canal than you think.

NEVER attempt to try to dig out ear wax on your own.. You may unintentionally push the wax deeper into your ear canal which can cause serious damage to the lining of your ear canal or even puncture your eardrum.


Our staff performing the procedure have completed certification in wax removal and undertaken training and will use best-practice techniques.

Book an appointment with us today to have your ear wax removal by a certified professional!

What does the procedure involve?

First, the Hearing Care Professional will have a look in your ear canals with an otoscope to examine the extent of ear wax buildup.


If the ear wax buildup is significant, we will begin the removal process.

Methods for Removal:


Microsuction is a system which effectively uses a vacuum to clear out any wax and/or debris from the ear canal. A fine suction tube is gently inserted into the ear canal while being viewed closely through the otoscope.

Water Irrigation

Water irrigation is an effective method to remove wax and/or debris when the ear canal is healthy and the eardrum is fully intact. The water irrigation unit we use has been designed specifically to remove ear wax. With irrigation, we aim low pressure pulses of water to flush out the ear canal.

Dry Removal

The Hal-Hen Ear Light is a curette instrument that has replaceable tips with a circular metal loop on the end. We also use similar curette instruments with various tip styles for gentle removal of ear wax and/or debris close to the entrance of the ear canal.


The specific method of removal is highly case dependent.

Book an appointment for your ear wax removal today!

Before Your Appointment

It is highly recommended that you soften the earwax by using drops of olive oil before your appointment. Softening the wax will create a smoother and quicker removal process. For the best removal experience, it is recommended to use the drops of olive oil for 3-5+ days before your appointment. If you are not comfortable using olive oil, we have earwax removal drops available for purchase in the clinic.